FAQ

Do you offer curbside pick up?

Yes, when placing an online order, choose 'pick up' at check out instead of shipping. We also offer curbside pick up for phone/DM orders. 

Curbside is available at the Williston Park location Monday-Friday 10am-4pm.

When you arrive at the location, give us a call and we'll bring your purchase out to you. 516-746-1350 ext 1

Can I drop off a return instead of shipping it?

Yes, we are able to accept returns at our Williston Park location Monday-Friday 10am-4pm. Once you arrive at the location give us a call and we will come out and take your return. 516-746-1350 ext 1

 Can I use a gift card I received prior to the shutdown?

Yes, please email us the gift card # or send us a pic of the back of the card and we can activate it for online purchases. 

email cs@twenty5a.com

How do I return merchandise purchased prior to the shutdown?

Email us at cs@twenty5a.com with your receipt# and the item(s) you would like to return and we will email you back with a ref# to include with the return. Returns can be shipped back or dropped off at our Williston Park location. Once received, we will email you a store credit that can also be used online. 

Return Address: 650 Willis Ave, Williston Park NY 11596

Can I use an existing store credit online?

Yes, email us a copy of your credit slip and we will convert it to an online credit. 

email cs@twenty5a.com